NationStar Mortgage: I was impressed that a human was the first cont...

NationStar Mortgage مراجعة العملاء بواسطة مستخدم GetHuman GetHuman-346720 من نوفمبر ٢٨، ٢٠١٧

Background on GetHuman-346720's case

GetHuman: GetHuman-346720 - can you tell our other NationStar Mortgage customers when your case took place?
GetHuman-346720: Yes I can. It was middle of the night, on نوفمبر ٢٣.
GetHuman: Did you reach out to NationStar Mortgage, and if so, how?
GetHuman-346720: I used the 469-549-2000 number I found for on the GetHuman NationStar Mortgage customer phone number page I was on: NationStar Mortgage Customer Service Phone Number
GetHuman: And which of these common NationStar Mortgage customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-346720 a list of common NationStar Mortgage problems)
GetHuman-346720: "Update account information" was why I was trying to call.

GetHuman-346720's review of NationStar Mortgage customer service

GetHuman: So how would you sum up your experience for GetHuman's NationStar Mortgage customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-346720: I was impressed that a human was the first contact! She directed my call which was answered in * minutes. The rep spoke clear english and understood my problem. *** degrees from calling the standard customer setvice number. Now im waiting on a email confirmation.
GetHuman: Let's quantify your experience contacting NationStar Mortgage. On a scale of 1 to 5, how easy is it go get help on a NationStar Mortgage problem?
GetHuman-346720: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-346720: I'd give them a four out of five on communication.
GetHuman: And what about NationStar Mortgage's ability to quickly and effectively address your problem?
GetHuman-346720: For that I would say five out of five.
GetHuman: And finally- any advice for other NationStar Mortgage customers?
GetHuman-346720: اتصل بهم في وقت مبكر من اليوم أو في وقت متأخر. لا تنسَ أي معلومات شخصية أو معلومات حساب قد تحتاجها لـ NationStar Mortgage لمعرفة هويتك.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-346720 taken from his NationStar Mortgage customer service problem that occurred on نوفمبر ٢٣، ٢٠١٧.

NationStar Mortgage

1.66 of 5 stars | 164 reviews

GetHuman-346720's NationStar Mortgage Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like NationStar Mortgage, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with NationStar Mortgage in any way.

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