NationStar Mortgage: The people on the other end can hardly speak En...
NationStar Mortgage مراجعة العملاء بواسطة مستخدم GetHuman GetHuman-379674 من نوفمبر ٢٨، ٢٠١٧
Background on GetHuman-379674's case
GetHuman: GetHuman-379674 - can you tell our other NationStar Mortgage customers when your case took place?
GetHuman-379674: Yes. It was evening, on نوفمبر ١٨.
GetHuman: Did you reach out to NationStar Mortgage, and if so, how?
GetHuman: And which of these common NationStar Mortgage customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-379674 a list of common NationStar Mortgage problems)
GetHuman-379674: "Eligibility question" was why I was trying to call.
GetHuman-379674's review of NationStar Mortgage customer service
GetHuman: So how would you sum up your experience for GetHuman's NationStar Mortgage customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-379674: The people on the other end can hardly speak English if they can answer your question they will just hang up .. Garbage customer service
GetHuman: Let's quantify your experience contacting NationStar Mortgage. On a scale of 1 to 5, how easy is it go get help on a NationStar Mortgage problem?
GetHuman-379674: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-379674: I'd give them a two out of five on communication.
GetHuman: And what about NationStar Mortgage's ability to quickly and effectively address your problem?
GetHuman-379674: For that I would say three out of five.
GetHuman: And finally- any advice for other NationStar Mortgage customers?
GetHuman-379674: اتصل بهم في وقت مبكر من اليوم أو في وقت متأخر. لا تنسَ أي معلومات شخصية أو معلومات حساب قد تحتاجها لـ NationStar Mortgage لمعرفة هويتك.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-379674 taken from his NationStar Mortgage customer service problem that occurred on نوفمبر ١٨، ٢٠١٧.