Sanam Rent a Car L.L.C. (National Car Rental...
National Car Rental مراجعة العملاء بواسطة مستخدم GetHuman GetHuman-canada7 من نوفمبر ٢٩، ٢٠١٧
خلفية عن حالة GetHuman-canada7
GetHuman:GetHuman-canada7 - هل يمكنك إخبار عملائنا National Car Rental الآخرين بوقت حدوث قضيتك؟
GetHuman-canada7:Sure. كانت الساعة morning بتاريخ نوفمبر ٢٥.
GetHuman:هل تواصلت مع National Car Rental ، وإذا كان الأمر كذلك ، فكيف؟
GetHuman:وأي من مشكلات العملاء الشائعة National Car Rental تصف بشكل أفضل السبب الذي جعلك تريد التحدث إليهم؟
(يعرض GetHuman-canada7 قائمة بمشكلات National Car Rental الشائعة)
GetHuman-canada7:"Change booking" هو سبب محاولتي to call.
مراجعة GetHuman-canada7 لخدمة عملاء National Car Rental
GetHuman:إذًا ، كيف يمكنك تلخيص تجربتك لمجتمع عملاء GetHuman National Car Rental؟ سنقوم بمراقبة أي معرفات أو أرقام أو رموز وأي كلمات غير لائقة هنا احترامًا لملايين العملاء الآخرين الذين يستخدمون هذا المورد.
GetHuman-canada7:Sanam Rent a Car L.L.C. (National Car Rental )**PO Box *****, Dubai, UAE**Tel: **** * **** *****Fax: **** * **** **********@***.com**www.national-ae.com***When renting, the desk attendant was texting on his phone and looking at papers and ignored me when I walked up. I finally had to ask him to give me service.** **He was painfully slow as the line built up behind us. He said * of my credit cards were declined even though I have used all the cards recently in Saudi. It took forever to get the car.** **He blocked a ****AED deposit even though the rental agreement showed ****AED and was very argumentative when questioned about it.** **When examining the car for damage, he wouldn't let me write down additional scratches. I had to grab the damage report from him and write the additional scratches I found. He kept saying, wash the car first and then come back and report scratches.** **Once in the car, after every stop when I I had to keep pushing on the accelerator until finally the car would jump forward* it wouldn't accelerate smoothly.** **Once on the highway headed to downtown Dubai, the low tire pressure warning came on while I was on a * lane highway. I had to search out an air pump in an unknown town and found that every tire was low on air. I filled every tire evenly to **psig but the warning light never went off the whole * days.** **Two days later in Dubai, we were trying to exit a parking garage and there was a delay because of traffic so I was stopped on the incline out of the garage.** **The automatic transmission let the car slide backwards down the slope and I almost hit a very expensive car behind. The guy honked and then came out of his car to yell at me that I almost hit his car.**For several minutes on the slope waiting for traffic to clear I had to hold the brake to keep from rolling backward.** **When I was finally able to exit the garage when traffic cleared, I was pulling up the slope and a warning went off that the transmission was too hot and I needed to pull over. This was in the busiest portion of Dubai during the holiday evening and there was of course no place to pull over.** **When we arrived to drop off the car, there was no sign indicating the National drop off so I went past and got stuck at the parking exit gate. It wouldn't open so I could circle around because it said I hadn't pay. Many cars behind were honking and I had to back up but there was no way to get back to the National dropoff.** **The National guy finally came after we called and I was telling him about all our problems. He was trying to blame everything on me and was most discourteous, the same as the National rep when we rented the car.** **I have rented vehicles all over the world but never have a experienced so many problems with a vehicle and the staff. My wife is traumatized by the experience of driving in a new country in the traffic and wondering if this car is safe.
GetHuman:دعنا نحدد تجربتك في الاتصال بـ National Car Rental. على مقياس من 1 إلى 5 ، ما مدى سهولة الحصول على مساعدة بشأن مشكلة National Car Rental؟
GetHuman-canada7:سأقدم لهم one من أصل خمسة لتسهيل العثور على طريقك للمساعدة.
GetHuman:ماذا عن جودة التواصل. كيف تقيم ذلك على مقياس من 1 إلى 5؟
GetHuman-canada7:سأعطيهم four من أصل خمسة للتواصل.
GetHuman:وماذا عن قدرة National Car Rental على معالجة مشكلتك بسرعة وفعالية؟
GetHuman-canada7:لهذا أقول three من أصل خمسة.
GetHuman:وأخيرًا - أي نصائح لعملاء National Car Rental الآخرين؟
GetHuman-canada7:اتصل بهم في وقت مبكر من اليوم أو في وقت متأخر. لا تنسَ أي معلومات شخصية أو معلومات حساب قد تحتاجها لـ National Car Rental لمعرفة هويتك.
GetHuman:حسنا هناك لديك. بعض التعليقات والكلمات المفيدة من GetHuman-canada7 مأخوذة من National Car Rental مشكلة خدمة العملاء التي حدثت في نوفمبر ٢٥، ٢٠١٧.