Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT): Penn Dot closed due to flooding- I understand...
Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) مراجعة العملاء بواسطة مستخدم GetHuman ~drj من نوفمبر ٦، ٢٠١٧
خلفية عن حالة ~drj
GetHuman:~drj - هل يمكنك إخبار عملائنا Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) الآخرين بوقت حدوث قضيتك؟
~drj:Yes I can. كانت الساعة evening بتاريخ نوفمبر ١.
GetHuman:هل تواصلت مع Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) ، وإذا كان الأمر كذلك ، فكيف؟
GetHuman:وأي من مشكلات العملاء الشائعة Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) تصف بشكل أفضل السبب الذي جعلك تريد التحدث إليهم؟
(يعرض ~drj قائمة بمشكلات Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) الشائعة)
~drj:"Make a booking" هو سبب محاولتي to call.
مراجعة ~drj لخدمة عملاء Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT)
GetHuman:إذًا ، كيف يمكنك تلخيص تجربتك لمجتمع عملاء GetHuman Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT)؟ سنقوم بمراقبة أي معرفات أو أرقام أو رموز وأي كلمات غير لائقة هنا احترامًا لملايين العملاء الآخرين الذين يستخدمون هذا المورد.
~drj:Penn Dot closed due to flooding- I understand, they don't control the weather. However, my son is scheduled to take his driver's skills test today- I learned through Penn Dot*€*s website that his test was now cancelled due to weather. I called "customer service"- horrendous. She stated, quite rudely, "Mam, none of the offices are closed at this time." I politely read the online announcement that the Riverfront office was closed....to which she sarcastically replied, "Oh, well....uh, Mam, that office is in HARRISBURG."....to which I replied, "yes, that is what I told you, he was scheduled in Harrisburg." She then said I would receive a call if he was cancelled....which I seriously doubt since they are closed. I asked if he now has to wait an additional * weeks.....I am remaining polite and calm. She tells me he will....as if I had * heads and was asking ridiculous questions. I went on to explain that the purpose in my call was to determine if there was anything in place to help reschedu
GetHuman:دعنا نحدد تجربتك في الاتصال بـ Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT). على مقياس من 1 إلى 5 ، ما مدى سهولة الحصول على مساعدة بشأن مشكلة Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT)؟
~drj:سأقدم لهم two من أصل خمسة لتسهيل العثور على طريقك للمساعدة.
GetHuman:ماذا عن جودة التواصل. كيف تقيم ذلك على مقياس من 1 إلى 5؟
~drj:سأعطيهم three من أصل خمسة للتواصل.
GetHuman:وماذا عن قدرة Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) على معالجة مشكلتك بسرعة وفعالية؟
~drj:لهذا أقول four من أصل خمسة.
GetHuman:وأخيرًا - أي نصائح لعملاء Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) الآخرين؟
~drj:اتصل بهم في وقت مبكر من اليوم أو في وقت متأخر. لا تنسَ أي معلومات شخصية أو معلومات حساب قد تحتاجها لـ Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) لمعرفة هويتك.
GetHuman:حسنا هناك لديك. بعض التعليقات والكلمات المفيدة من ~drj مأخوذة من Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) مشكلة خدمة العملاء التي حدثت في نوفمبر ١، ٢٠١٧.