Sallie Mae: taking forever to process CD- is it your comput...

Sallie Mae مراجعة العملاء بواسطة مستخدم GetHuman GetHuman-mcohen من نوفمبر ٢٩، ٢٠١٧

Background on GetHuman-mcohen's case

GetHuman: GetHuman-mcohen - can you tell our other Sallie Mae customers when your case took place?
GetHuman-mcohen: Yes I can. It was afternoon, on نوفمبر ٢٢.
GetHuman: Did you reach out to Sallie Mae, and if so, how?
GetHuman-mcohen: I used the +1 800-472-5543 number I found for on the GetHuman Sallie Mae customer phone number page I was on: Sallie Mae Customer Service Phone Number
GetHuman: And which of these common Sallie Mae customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-mcohen a list of common Sallie Mae problems)
GetHuman-mcohen: "None of those really matches why I wanted to call Sallie Mae that day." was why I was trying to call.

GetHuman-mcohen's review of Sallie Mae customer service

GetHuman: So how would you sum up your experience for GetHuman's Sallie Mae customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-mcohen: taking forever to process CD- is it your computer system or mine?????
GetHuman: Can you tell the rest of us a bit more from what happened on ١١/٢٢/١٧?
GetHuman-mcohen: I have been waiting * hr while the CD application is being processed. What is going on there?????
GetHuman: Let's quantify your experience contacting Sallie Mae. On a scale of 1 to 5, how easy is it go get help on a Sallie Mae problem?
GetHuman-mcohen: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-mcohen: I'd give them a one out of five on communication.
GetHuman: And what about Sallie Mae's ability to quickly and effectively address your problem?
GetHuman-mcohen: For that I would say three out of five.
GetHuman: And finally- any advice for other Sallie Mae customers?
GetHuman-mcohen: اتصل بهم في وقت مبكر من اليوم أو في وقت متأخر. لا تنسَ أي معلومات شخصية أو معلومات حساب قد تحتاجها لـ Sallie Mae لمعرفة هويتك.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-mcohen taken from his Sallie Mae customer service problem that occurred on نوفمبر ٢٢، ٢٠١٧.

Sallie Mae

1.00 of 5 stars | 6 reviews

GetHuman-mcohen's Sallie Mae Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Sallie Mae, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Sallie Mae in any way.

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