Spirit Air: POOR SERVICE
Spirit Air مراجعة العملاء بواسطة مستخدم GetHuman GetHuman-farkleb من نوفمبر ٢٩، ٢٠١٧
Background on GetHuman-farkleb's case
GetHuman: GetHuman-farkleb - can you tell our other Spirit Air customers when your case took place?
GetHuman-farkleb: Sure. It was evening, on نوفمبر ٢٦.
GetHuman: Did you reach out to Spirit Air, and if so, how?
GetHuman: And which of these common Spirit Air customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-farkleb a list of common Spirit Air problems)
GetHuman-farkleb: "Frequent flyer program" was why I was trying to call.
GetHuman-farkleb's review of Spirit Air customer service
GetHuman: So how would you sum up your experience for GetHuman's Spirit Air customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-farkleb: POOR SERVICE
GetHuman: Can you tell the rest of us a bit more from what happened on ١١/٢٦/١٧?
GetHuman-farkleb: If I could mark less than one star I would. Telephone service is nonexistent. Everything they do is a gotcha. Next they charge to breathe on the flight.
GetHuman: Let's quantify your experience contacting Spirit Air. On a scale of 1 to 5, how easy is it go get help on a Spirit Air problem?
GetHuman-farkleb: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-farkleb: I'd give them a five out of five on communication.
GetHuman: And what about Spirit Air's ability to quickly and effectively address your problem?
GetHuman-farkleb: For that I would say two out of five.
GetHuman: And finally- any advice for other Spirit Air customers?
GetHuman-farkleb: اتصل بهم في وقت مبكر من اليوم أو في وقت متأخر. لا تنسَ أي معلومات شخصية أو معلومات حساب قد تحتاجها لـ Spirit Air لمعرفة هويتك.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-farkleb taken from his Spirit Air customer service problem that occurred on نوفمبر ٢٦، ٢٠١٧.