My first use of uber was bad i was charged a cr...
Uber مراجعة العملاء بواسطة مستخدم GetHuman ~not so big poppa من نوفمبر ٢٧، ٢٠١٧
Background on ~not so big poppa's case
GetHuman: ~not so big poppa - can you tell our other Uber customers when your case took place?
~not so big poppa: Yeah. It was evening, on نوفمبر ٢٢.
GetHuman: Did you reach out to Uber, and if so, how?
GetHuman: And which of these common Uber customer issues best describes the reason you wanted to talk to them?
(Shows ~not so big poppa a list of common Uber problems)
~not so big poppa: "Dispute a Charge" was why I was trying to contact.
~not so big poppa's review of Uber customer service
GetHuman: So how would you sum up your experience for GetHuman's Uber customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~not so big poppa: My first use of uber was bad i was charged a crazy amount (***) for a ** mile ride. I received a decent refund but still much more than a cab would have cost. The lady was helpful in the discount and explanation though.
GetHuman: Let's quantify your experience contacting Uber. On a scale of 1 to 5, how easy is it go get help on a Uber problem?
~not so big poppa: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~not so big poppa: I'd give them a one out of five on communication.
GetHuman: And what about Uber's ability to quickly and effectively address your problem?
~not so big poppa: For that I would say five out of five.
GetHuman: And finally- any advice for other Uber customers?
~not so big poppa: حاول التعامل معهم في وقت مبكر من اليوم أو بعد ذلك. لا تنسَ أي معلومات شخصية أو معلومات حساب قد تحتاجها لـ Uber لمعرفة هويتك.
GetHuman: Well there you have it. Some useful feedback and words from ~not so big poppa taken from his Uber customer service problem that occurred on نوفمبر ٢٢، ٢٠١٧.