Kay Jewelers: complaint
Kay Jewelers مراجعة العملاء بواسطة مستخدم GetHuman GetHuman-couponi من نوفمبر ٣٠، ٢٠١٧
خلفية عن حالة GetHuman-couponi
GetHuman:GetHuman-couponi - هل يمكنك إخبار عملائنا Kay Jewelers الآخرين بوقت حدوث قضيتك؟
GetHuman-couponi:Yes I can. كانت الساعة evening بتاريخ نوفمبر ٢٥.
GetHuman:هل تواصلت مع Kay Jewelers ، وإذا كان الأمر كذلك ، فكيف؟
GetHuman:وأي من مشكلات العملاء الشائعة Kay Jewelers تصف بشكل أفضل السبب الذي جعلك تريد التحدث إليهم؟
(يعرض GetHuman-couponi قائمة بمشكلات Kay Jewelers الشائعة)
GetHuman-couponi:"Cancel order" هو سبب محاولتي to call.
مراجعة GetHuman-couponi لخدمة عملاء Kay Jewelers
GetHuman:إذًا ، كيف يمكنك تلخيص تجربتك لمجتمع عملاء GetHuman Kay Jewelers؟ سنقوم بمراقبة أي معرفات أو أرقام أو رموز وأي كلمات غير لائقة هنا احترامًا لملايين العملاء الآخرين الذين يستخدمون هذا المورد.
GetHuman-couponi:complaint
GetHuman:هل يمكنك إخبار بقيتنا أكثر قليلاً مما حدث في ١١/٢٥/١٧؟
GetHuman-couponi:I will NEVER SHOP AY KAY AGAIN!!!*There was a special on * items $**.** for a ring or necklace. They ran out and offered me a Rain Check. I have been call the store since Sept to check the status My husband is a disabled vet and we have to plan our Christmas far out in advance since we only get paid once a month.*I spoke with someone week before Thanksgiving, she said they are coming in. I said will I get them before Christmas.. Oh of course..*I called on Sat spoke with a sales person that said they had no rain check for me.. SMH!! I asked him to have the manager call me back.. He said she will call me back sat..No call from The Manager, so I called Corp office.. they spoke with the manager to say she will call me back Sunday.. Well still NO call.. So I had to order something from another store to get in before Christmas.. So I wanted Corp to know exactly how their customers are treated in these store.. I run a local coupon group and many others didn't get their Rain Checks either. I was the one that recommend this sale to all *k members. That looks bad on me!!*So they said the Manager wants you to call her..*I just got off the phone from her to say I'm so sorry this was all our mistake. I do have the items in now for you.. Umm... OK but I had to order other items for gifts to make sure they are here for Christmas.. She had the never to say return them and I will allow you to buy these. EXCUSE ME!!*That's all you can offer me after I got the run around for months from your store. *I already used the money we saved for those items to buy something else.. Did you not here me my husband only gets paid once a month because he is a disabled Vet. .. we don't even have the items I ordered in yet.. *I mean not even this was our mistake, let me give you a gift card for your next purchase or anything. I was in Shock for the lack of customers services.. Only worried about making a dollar.. and Didn't care about their loyal customers that share their deals with *k members and that's why they were sold out..*The store is in Jacksonville Florida in River City ******Melissa Harcus****** Shark Rd west*Jacksonville, FL ****************
GetHuman:دعنا نحدد تجربتك في الاتصال بـ Kay Jewelers. على مقياس من 1 إلى 5 ، ما مدى سهولة الحصول على مساعدة بشأن مشكلة Kay Jewelers؟
GetHuman-couponi:سأقدم لهم five من أصل خمسة لتسهيل العثور على طريقك للمساعدة.
GetHuman:ماذا عن جودة التواصل. كيف تقيم ذلك على مقياس من 1 إلى 5؟
GetHuman-couponi:سأعطيهم five من أصل خمسة للتواصل.
GetHuman:وماذا عن قدرة Kay Jewelers على معالجة مشكلتك بسرعة وفعالية؟
GetHuman-couponi:لهذا أقول five من أصل خمسة.
GetHuman:وأخيرًا - أي نصائح لعملاء Kay Jewelers الآخرين؟
GetHuman-couponi:اتصل بهم في وقت مبكر من اليوم أو في وقت متأخر. لا تنسَ أي معلومات شخصية أو معلومات حساب قد تحتاجها لـ Kay Jewelers لمعرفة هويتك.
GetHuman:حسنا هناك لديك. بعض التعليقات والكلمات المفيدة من GetHuman-couponi مأخوذة من Kay Jewelers مشكلة خدمة العملاء التي حدثت في نوفمبر ٢٥، ٢٠١٧.