eBay: Darlene, YOU never called me as you promised. I...
eBay مراجعة العملاء بواسطة مستخدم GetHuman GetHuman-drayremr من ديسمبر ١، ٢٠١٧
خلفية عن حالة GetHuman-drayremr
GetHuman:GetHuman-drayremr - هل يمكنك إخبار عملائنا eBay الآخرين بوقت حدوث قضيتك؟
GetHuman-drayremr:Yeah. كانت الساعة middle of the night بتاريخ نوفمبر ٣٠.
GetHuman:هل تواصلت مع eBay ، وإذا كان الأمر كذلك ، فكيف؟
GetHuman-drayremr:استخدمت help page وجدته في صفحة معلومات الاتصال بخدمة عملاء GetHuman eBay:اتصل eBay بخدمة العملاء GetHuman:وأي من مشكلات العملاء الشائعة eBay تصف بشكل أفضل السبب الذي جعلك تريد التحدث إليهم؟
(يعرض GetHuman-drayremr قائمة بمشكلات eBay الشائعة)
GetHuman-drayremr:"Refunds and Returns" هو سبب محاولتي to contact.
مراجعة GetHuman-drayremr لخدمة عملاء eBay
GetHuman:إذًا ، كيف يمكنك تلخيص تجربتك لمجتمع عملاء GetHuman eBay؟ سنقوم بمراقبة أي معرفات أو أرقام أو رموز وأي كلمات غير لائقة هنا احترامًا لملايين العملاء الآخرين الذين يستخدمون هذا المورد.
GetHuman-drayremr:Darlene, YOU never called me as you promised. I was on the phone and finally after ** minutes of ...
GetHuman:هل يمكنك إخبار بقيتنا أكثر قليلاً مما حدث في ١١/٣٠/١٧؟
GetHuman-drayremr:Darlene, YOU never called me as you promised. I was on the phone and finally after ** minutes of being transfered I ended up with RANDY in the Leaedership Team . He is the only one who understood my situation. He said he could see the problem and was going to need to do a MANUAL CORRECTION which could take ** hours. He also said he would get back with me. As of now I do not have any messages or phone calls from him and nothing has been applied to my bank account. PLEASE CALL ME *** *** **** OR EVEN BETTER , GET RANDY TO CALL ME FROM HIS DEPARTMENT. After * people looking at the transaction, he said he saw what had happened .---according to RANDY I sold a guitar Buyer paid with paypal buyer did not like the guitar I could not transfer money to my account buyer was to receive a refund, but due to a glitch they could not give it to him SO they debited my account for the price of the guitar. I NEVER RECEIVED ANY MONEY FOR THIS GUITAR AS I COULD NOT ACCESS IT. Randy in the leadership department looked and saw the problem. He told me he was going to do a manual correction on the account and this would take place in ** hours. Nothing has happened yet . As of yesterday , I am now receiveing yet another debit for **.** out of my bank account for a "PREAPROVED PAYMENT" There has been no preaproved payment and nothing has been pre approved Somebody please call me . I am tired of being ripped off. Randy has not called me yet . Previous Message Follows ------------------------- Hello Curran Papan, Thanks for your call about your account..I tried to call you but couldn't reach you with the following phone number ***-***-****Attempted to contact you to discuss the issue with item number ************. If you have any questions or concerns, we'll be happy to help you. To contact us:*. Click "Help & Contact" at the top of most eBay pages.*. Click the "Contact eBay" tab. You may be asked to sign in.*. Select the topic that best describes your issue, and we'll show you how to contact us. Thank youDarlene eBay Customer Service Representative
GetHuman:دعنا نحدد تجربتك في الاتصال بـ eBay. على مقياس من 1 إلى 5 ، ما مدى سهولة الحصول على مساعدة بشأن مشكلة eBay؟
GetHuman-drayremr:سأقدم لهم three من أصل خمسة لتسهيل العثور على طريقك للمساعدة.
GetHuman:ماذا عن جودة التواصل. كيف تقيم ذلك على مقياس من 1 إلى 5؟
GetHuman-drayremr:سأعطيهم four من أصل خمسة للتواصل.
GetHuman:وماذا عن قدرة eBay على معالجة مشكلتك بسرعة وفعالية؟
GetHuman-drayremr:لهذا أقول three من أصل خمسة.
GetHuman:وأخيرًا - أي نصائح لعملاء eBay الآخرين؟
GetHuman-drayremr:حاول التعامل معهم في وقت مبكر من اليوم أو بعد ذلك. لا تنسَ أي معلومات شخصية أو معلومات حساب قد تحتاجها لـ eBay لمعرفة هويتك.
GetHuman:حسنا هناك لديك. بعض التعليقات والكلمات المفيدة من GetHuman-drayremr مأخوذة من eBay مشكلة خدمة العملاء التي حدثت في نوفمبر ٣٠، ٢٠١٧.