Skype: I was calling my wife for the first time with s...
Skype مراجعة العملاء بواسطة مستخدم GetHuman ~DIRK VERBOOMEN من نوفمبر ٢٥، ٢٠١٧
Background on ~DIRK VERBOOMEN's case
GetHuman: ~DIRK VERBOOMEN - can you tell our other Skype customers when your case took place?
~DIRK VERBOOMEN: Yeah. It was morning, on نوفمبر ١٩.
GetHuman: Did you reach out to Skype, and if so, how?
GetHuman: And which of these common Skype customer issues best describes the reason you wanted to talk to them?
(Shows ~DIRK VERBOOMEN a list of common Skype problems)
~DIRK VERBOOMEN: "Refund" was why I was trying to contact.
~DIRK VERBOOMEN's review of Skype customer service
GetHuman: So how would you sum up your experience for GetHuman's Skype customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~DIRK VERBOOMEN: I was calling my wife for the first time with skype and after a few minutes my account was blocked I don't know why but this is a terrible service I had to fill in forms to see it was me to get my account unblocked but after a few houres I can't still log in My wife is expecting a phonecall this evening To make an account and to pay credit it go fast To block my accoun it go also fast To unblock my account I have to wait ** houres I know how it works I work also in telecommunacation and I may say that the skype service is not good and to have a direct contact it is imlpossible UNBLOCK MY ACCOUNT INMEDEATLY SO THAT I CAN CALL MY WIFE IN UKRAIN AND THAN I HAVE TO PUT HAPPY NEW YEAR IN THE BOX BELOW IT IS A JOKE I THINK
GetHuman: Let's quantify your experience contacting Skype. On a scale of 1 to 5, how easy is it go get help on a Skype problem?
~DIRK VERBOOMEN: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~DIRK VERBOOMEN: I'd give them a one out of five on communication.
GetHuman: And what about Skype's ability to quickly and effectively address your problem?
~DIRK VERBOOMEN: For that I would say one out of five.
GetHuman: And finally- any advice for other Skype customers?
~DIRK VERBOOMEN: حاول التعامل معهم في وقت مبكر من اليوم أو بعد ذلك. لا تنسَ أي معلومات شخصية أو معلومات حساب قد تحتاجها لـ Skype لمعرفة هويتك.
GetHuman: Well there you have it. Some useful feedback and words from ~DIRK VERBOOMEN taken from his Skype customer service problem that occurred on نوفمبر ١٩، ٢٠١٧.