they are the worst Now I was a sony fan but I w...
Sony مراجعة العملاء بواسطة مستخدم GetHuman ~filing Suit من نوفمبر ٢٨، ٢٠١٧
Background on ~filing Suit's case
GetHuman: ~filing Suit - can you tell our other Sony customers when your case took place?
~filing Suit: Yes I can. It was evening, on نوفمبر ٢٦.
GetHuman: Did you reach out to Sony, and if so, how?
GetHuman: And which of these common Sony customer issues best describes the reason you wanted to talk to them?
(Shows ~filing Suit a list of common Sony problems)
~filing Suit: "Where to buy" was why I was trying to call.
~filing Suit's review of Sony customer service
GetHuman: So how would you sum up your experience for GetHuman's Sony customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~filing Suit: they are the worst Now I was a sony fan but I would not look at anything sony ever again. they owe me a refund I am having to sue for after * months of waiting.
GetHuman: Let's quantify your experience contacting Sony. On a scale of 1 to 5, how easy is it go get help on a Sony problem?
~filing Suit: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~filing Suit: I'd give them a one out of five on communication.
GetHuman: And what about Sony's ability to quickly and effectively address your problem?
~filing Suit: For that I would say two out of five.
GetHuman: And finally- any advice for other Sony customers?
~filing Suit: اتصل بهم في وقت مبكر من اليوم أو في وقت متأخر. لا تنسَ أي معلومات شخصية أو معلومات حساب قد تحتاجها لـ Sony لمعرفة هويتك.
GetHuman: Well there you have it. Some useful feedback and words from ~filing Suit taken from his Sony customer service problem that occurred on نوفمبر ٢٦، ٢٠١٧.