UPS: Package wasn't transferred to usps.
UPS مراجعة العملاء بواسطة مستخدم GetHuman GetHuman68801 من ديسمبر ٩، ٢٠١٧
Background on GetHuman68801's case
GetHuman: GetHuman68801 - can you tell our other UPS customers when your case took place?
GetHuman68801: Yes I can. It was afternoon, on ديسمبر ٢.
GetHuman: Did you reach out to UPS, and if so, how?
GetHuman: And which of these common UPS customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman68801 a list of common UPS problems)
GetHuman68801: "Lost package" was why I was trying to call.
GetHuman68801's review of UPS customer service
GetHuman: So how would you sum up your experience for GetHuman's UPS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman68801: Package wasn't transferred to usps.
GetHuman: Can you tell the rest of us a bit more from what happened on ١٢/٠٢/١٧?
GetHuman68801: My package arrived at the Mesquite Hub on Thursday hasn't of yet been transferred to usps for final delivery it suppose to be delivered on Saturday June ** but has been rescheduled for Tuesday June **.
GetHuman: Let's quantify your experience contacting UPS. On a scale of 1 to 5, how easy is it go get help on a UPS problem?
GetHuman68801: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman68801: I'd give them a five out of five on communication.
GetHuman: And what about UPS's ability to quickly and effectively address your problem?
GetHuman68801: For that I would say two out of five.
GetHuman: And finally- any advice for other UPS customers?
GetHuman68801: اتصل بهم في وقت مبكر من اليوم أو في وقت متأخر. لا تنسَ أي معلومات شخصية أو معلومات حساب قد تحتاجها لـ UPS لمعرفة هويتك.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman68801 taken from his UPS customer service problem that occurred on ديسمبر ٢، ٢٠١٧.