VRBO: After requesting help on a calendar sync issue...

VRBO مراجعة العملاء بواسطة مستخدم GetHuman ~Liam T من نوفمبر ٢٨، ٢٠١٧

Background on ~Liam T's case

GetHuman: ~Liam T - can you tell our other VRBO customers when your case took place?
~Liam T: Yes I can. It was afternoon, on نوفمبر ٢١.
GetHuman: Did you reach out to VRBO, and if so, how?
~Liam T: I used the 877-228-3145 number I found for on the GetHuman VRBO customer phone number page I was on: VRBO Customer Service Phone Number
GetHuman: And which of these common VRBO customer issues best describes the reason you wanted to talk to them?
(Shows ~Liam T a list of common VRBO problems)
~Liam T: "Refund a Charge" was why I was trying to call.

~Liam T's review of VRBO customer service

GetHuman: So how would you sum up your experience for GetHuman's VRBO customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Liam T: After requesting help on a calendar sync issue, I found more information in ** minutes on their support site than the useless customer service rep could give me after ** minutes.... absolutely useless and still not fixed.
GetHuman: Let's quantify your experience contacting VRBO. On a scale of 1 to 5, how easy is it go get help on a VRBO problem?
~Liam T: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Liam T: I'd give them a two out of five on communication.
GetHuman: And what about VRBO's ability to quickly and effectively address your problem?
~Liam T: For that I would say three out of five.
GetHuman: And finally- any advice for other VRBO customers?
~Liam T: اتصل بهم في وقت مبكر من اليوم أو في وقت متأخر. لا تنسَ أي معلومات شخصية أو معلومات حساب قد تحتاجها لـ VRBO لمعرفة هويتك.
GetHuman: Well there you have it. Some useful feedback and words from ~Liam T taken from his VRBO customer service problem that occurred on نوفمبر ٢١، ٢٠١٧.

VRBO

2.23 of 5 stars | 79 reviews

~Liam T's VRBO Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like VRBO, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with VRBO in any way.

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