Classmates.com: The problem seems to be eliminated. I was told...

Classmates.com مراجعة العملاء بواسطة مستخدم GetHuman ~Rebecca Anderson من نوفمبر ٢٨، ٢٠١٧

Background on ~Rebecca Anderson's case

GetHuman: ~Rebecca Anderson - can you tell our other Classmates.com customers when your case took place?
~Rebecca Anderson: Yes I can. It was middle of the night, on نوفمبر ١٨.
GetHuman: Did you reach out to Classmates.com, and if so, how?
~Rebecca Anderson: I used the 206-301-5700 number I found for on the GetHuman Classmates.com customer phone number page I was on: Classmates.com Customer Service Phone Number
GetHuman: And which of these common Classmates.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Rebecca Anderson a list of common Classmates.com problems)
~Rebecca Anderson: "Change plan" was why I was trying to call.

~Rebecca Anderson's review of Classmates.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Classmates.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Rebecca Anderson: The problem seems to be eliminated. I was told service would be terminated and a check for the charge would be sent to me. When I receive the reimbursement, the problem will be solved completely.
GetHuman: Let's quantify your experience contacting Classmates.com. On a scale of 1 to 5, how easy is it go get help on a Classmates.com problem?
~Rebecca Anderson: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Rebecca Anderson: I'd give them a five out of five on communication.
GetHuman: And what about Classmates.com's ability to quickly and effectively address your problem?
~Rebecca Anderson: For that I would say one out of five.
GetHuman: And finally- any advice for other Classmates.com customers?
~Rebecca Anderson: اتصل بهم في وقت مبكر من اليوم أو في وقت متأخر. لا تنسَ أي معلومات شخصية أو معلومات حساب قد تحتاجها لـ Classmates.com لمعرفة هويتك.
GetHuman: Well there you have it. Some useful feedback and words from ~Rebecca Anderson taken from his Classmates.com customer service problem that occurred on نوفمبر ١٨، ٢٠١٧.

Classmates.com

2.67 of 5 stars | 133 reviews

~Rebecca Anderson's Classmates.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Classmates.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Classmates.com in any way.

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