Classmates.com: i cancelled but they took my money and never re...
Classmates.com مراجعة العملاء بواسطة مستخدم GetHuman ~fralano34 من نوفمبر ٢٧، ٢٠١٧
Background on ~fralano34's case
GetHuman: ~fralano34 - can you tell our other Classmates.com customers when your case took place?
~fralano34: Yes. It was morning, on نوفمبر ١٩.
GetHuman: Did you reach out to Classmates.com, and if so, how?
GetHuman: And which of these common Classmates.com customer issues best describes the reason you wanted to talk to them?
(Shows ~fralano34 a list of common Classmates.com problems)
~fralano34: "Technical support" was why I was trying to call.
~fralano34's review of Classmates.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Classmates.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~fralano34: i cancelled but they took my money and never responded. Called my bank to stop payment but have to wait * business days. Very disappointed with Classmates
GetHuman: Let's quantify your experience contacting Classmates.com. On a scale of 1 to 5, how easy is it go get help on a Classmates.com problem?
~fralano34: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~fralano34: I'd give them a two out of five on communication.
GetHuman: And what about Classmates.com's ability to quickly and effectively address your problem?
~fralano34: For that I would say three out of five.
GetHuman: And finally- any advice for other Classmates.com customers?
~fralano34: اتصل بهم في وقت مبكر من اليوم أو في وقت متأخر. لا تنسَ أي معلومات شخصية أو معلومات حساب قد تحتاجها لـ Classmates.com لمعرفة هويتك.
GetHuman: Well there you have it. Some useful feedback and words from ~fralano34 taken from his Classmates.com customer service problem that occurred on نوفمبر ١٩، ٢٠١٧.