NationStar Mortgage: I have talked to * different people about my lo...
NationStar Mortgage مراجعة العملاء بواسطة مستخدم GetHuman ~emily johnson من نوفمبر ٢٨، ٢٠١٧
Background on ~emily johnson's case
GetHuman: ~emily johnson - can you tell our other NationStar Mortgage customers when your case took place?
~emily johnson: Sure. It was evening, on نوفمبر ٢٤.
GetHuman: Did you reach out to NationStar Mortgage, and if so, how?
GetHuman: And which of these common NationStar Mortgage customer issues best describes the reason you wanted to talk to them?
(Shows ~emily johnson a list of common NationStar Mortgage problems)
~emily johnson: "Request a loan" was why I was trying to call.
~emily johnson's review of NationStar Mortgage customer service
GetHuman: So how would you sum up your experience for GetHuman's NationStar Mortgage customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~emily johnson: I have talked to * different people about my loan which I have paid off and am trying to get the release of the lien on the mortgage to no avail...guess I will have to file a claim against them to get information...all I get is we are checking on it...they have my money now I want the release on my lien...
GetHuman: Let's quantify your experience contacting NationStar Mortgage. On a scale of 1 to 5, how easy is it go get help on a NationStar Mortgage problem?
~emily johnson: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~emily johnson: I'd give them a three out of five on communication.
GetHuman: And what about NationStar Mortgage's ability to quickly and effectively address your problem?
~emily johnson: For that I would say two out of five.
GetHuman: And finally- any advice for other NationStar Mortgage customers?
~emily johnson: اتصل بهم في وقت مبكر من اليوم أو في وقت متأخر. لا تنسَ أي معلومات شخصية أو معلومات حساب قد تحتاجها لـ NationStar Mortgage لمعرفة هويتك.
GetHuman: Well there you have it. Some useful feedback and words from ~emily johnson taken from his NationStar Mortgage customer service problem that occurred on نوفمبر ٢٤، ٢٠١٧.