NationStar Mortgage: Poor language skills of person with whom I spok...

NationStar Mortgage مراجعة العملاء بواسطة مستخدم GetHuman ~none من نوفمبر ٢٨، ٢٠١٧

Background on ~none's case

GetHuman: ~none - can you tell our other NationStar Mortgage customers when your case took place?
~none: Sure. It was middle of the night, on نوفمبر ٢١.
GetHuman: Did you reach out to NationStar Mortgage, and if so, how?
~none: I used the 469-549-2000 number I found for on the GetHuman NationStar Mortgage customer phone number page I was on: NationStar Mortgage Customer Service Phone Number
GetHuman: And which of these common NationStar Mortgage customer issues best describes the reason you wanted to talk to them?
(Shows ~none a list of common NationStar Mortgage problems)
~none: "Request a loan" was why I was trying to call.

~none's review of NationStar Mortgage customer service

GetHuman: So how would you sum up your experience for GetHuman's NationStar Mortgage customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~none: Poor language skills of person with whom I spoke. Did not understand my issue, and could not resolve it.
GetHuman: Let's quantify your experience contacting NationStar Mortgage. On a scale of 1 to 5, how easy is it go get help on a NationStar Mortgage problem?
~none: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~none: I'd give them a one out of five on communication.
GetHuman: And what about NationStar Mortgage's ability to quickly and effectively address your problem?
~none: For that I would say two out of five.
GetHuman: And finally- any advice for other NationStar Mortgage customers?
~none: اتصل بهم في وقت مبكر من اليوم أو في وقت متأخر. لا تنسَ أي معلومات شخصية أو معلومات حساب قد تحتاجها لـ NationStar Mortgage لمعرفة هويتك.
GetHuman: Well there you have it. Some useful feedback and words from ~none taken from his NationStar Mortgage customer service problem that occurred on نوفمبر ٢١، ٢٠١٧.

NationStar Mortgage

1.66 of 5 stars | 164 reviews

~none's NationStar Mortgage Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like NationStar Mortgage, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with NationStar Mortgage in any way.

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