Capital One: No compliance from other parties unsatisfied cu...
Capital One مراجعة العملاء بواسطة مستخدم GetHuman GetHuman-robertle من ديسمبر ٢، ٢٠١٧
Background on GetHuman-robertle's case
GetHuman: GetHuman-robertle - can you tell our other Capital One customers when your case took place?
GetHuman-robertle: Yes. It was afternoon, on نوفمبر ٢٧.
GetHuman: Did you reach out to Capital One, and if so, how?
GetHuman: And which of these common Capital One customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-robertle a list of common Capital One problems)
GetHuman-robertle: "Restricted Account" was why I was trying to call.
GetHuman-robertle's review of Capital One customer service
GetHuman: So how would you sum up your experience for GetHuman's Capital One customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-robertle: No compliance from other parties unsatisfied customer regarding a dispute that is correct on my end.
GetHuman: Can you tell the rest of us a bit more from what happened on ١١/٢٧/١٧?
GetHuman-robertle: This is a dispute regarding Sprint, there is a $*** dispute that I'm trying to dispute with Capital One and they don't seem to get the picture there is no tracking number because I can't get one it wasn't provided because there was a refusal I should not have to explain myself this is very sad I'm about ready to go to the highest level if I can't get my issue resolved I'm right they're wrong. .
GetHuman: Let's quantify your experience contacting Capital One. On a scale of 1 to 5, how easy is it go get help on a Capital One problem?
GetHuman-robertle: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-robertle: I'd give them a five out of five on communication.
GetHuman: And what about Capital One's ability to quickly and effectively address your problem?
GetHuman-robertle: For that I would say three out of five.
GetHuman: And finally- any advice for other Capital One customers?
GetHuman-robertle: اتصل بهم في وقت مبكر من اليوم أو في وقت متأخر. لا تنسَ أي معلومات شخصية أو معلومات حساب قد تحتاجها لـ Capital One لمعرفة هويتك.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-robertle taken from his Capital One customer service problem that occurred on نوفمبر ٢٧، ٢٠١٧.