Classmates.com: Around the *th This month I responded to offer...
Classmates.com مراجعة العملاء بواسطة مستخدم GetHuman ~mike من نوفمبر ٢٦، ٢٠١٧
Background on ~mike's case
GetHuman: ~mike - can you tell our other Classmates.com customers when your case took place?
~mike: Sure. It was morning, on نوفمبر ٢٣.
GetHuman: Did you reach out to Classmates.com, and if so, how?
GetHuman: And which of these common Classmates.com customer issues best describes the reason you wanted to talk to them?
(Shows ~mike a list of common Classmates.com problems)
~mike: "Setup service" was why I was trying to call.
~mike's review of Classmates.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Classmates.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mike: Around the *th This month I responded to offer on classmates web site to upgrade my membership to all access. My card was charged in correctly and I still do not have access to the sites offered in the upgrade. I want my entire membership discontinued and a refund for items overcharged this month on my visa card. I am told you can try to reach classmates parent company America on line and ask for the president of this parent co located in Texas. Good Luck
GetHuman: Let's quantify your experience contacting Classmates.com. On a scale of 1 to 5, how easy is it go get help on a Classmates.com problem?
~mike: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mike: I'd give them a three out of five on communication.
GetHuman: And what about Classmates.com's ability to quickly and effectively address your problem?
~mike: For that I would say five out of five.
GetHuman: And finally- any advice for other Classmates.com customers?
~mike: اتصل بهم في وقت مبكر من اليوم أو في وقت متأخر. لا تنسَ أي معلومات شخصية أو معلومات حساب قد تحتاجها لـ Classmates.com لمعرفة هويتك.
GetHuman: Well there you have it. Some useful feedback and words from ~mike taken from his Classmates.com customer service problem that occurred on نوفمبر ٢٣، ٢٠١٧.